Frequently asked questions
What is the return policy?
RETURN POLICY
- Before making your purchase, check your size and ask our advisors for help.
- Garments are medical products, which touching skin directly, for hygiene purposes, the products NON-RETUNABLE or REFUNDABLE.
- THE ONLY exception for return, exchange or refund is the item DEFECTED.
- FOR DEFECTED CASE ONLY, to make any type of RETURN it is essential to present the invoice.
- The product must be in perfect condition and must contain its identification label and packaging.
How can I clean my Fajas?
To ensure your clothes last a long time, follow these recommendations:
1.Wash your girdle by hand for longer life.
2.Use cold water to preserve the garment's fibers better.
3.If using a washing machine, do so on a delicate wash cycle.
4.Use mild soap, without bleach.
5.Do not dry clean or iron.
6.Do not twist the garment.
How can I Know my size?
- You can easily know your correct size from size chart, go to the product that you want to order and swipe till the last photo of it and you will find the size chart, follow it and you will know your size.
- You also can chat with us from the * NEED HELP?* icon and our customer serves will be happy to help you for sure.
Where are your products manufactured?
We are the EXCLUSIVE distributor of the COLOMBIAN Brand FAJAS MariaE in UAE.
All of our products are medical products and made in Colombia.
When can I expect received my order?
Since We ship to over 100 countries worldwide with fast and reliable delivery options.
- We deliver for UAE in 1-2 Days.
- We deliver for all other countries in 5-7 Days.